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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Windy Wickersham

March 26, 2025

5  out of  5
rating by Windy Wickersham
"Great experience with Alex.. she was amazing !!"
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Craig Wheeler

March 14, 2025

5  out of  5
rating by Craig Wheeler
"Great office! I worked with Carolyn."
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Rem Penn

March 7, 2025

5  out of  5
rating by Rem Penn
"Tianna has always been there for all of insurance needs. She is very quick to respond and make sure she gets you the best customer service possible. It’s been great working with her!"
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Angie Alsip

March 3, 2025

5  out of  5
rating by Angie Alsip
"When I went to get life insurance Alex Hutson made sure the process was simple for me. She was easy to work with and made everything flow smoothly & timely. She was great to work with."
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Jeffrey Beck

March 3, 2025

5  out of  5
rating by Jeffrey Beck
"Carolyn has been a great support for our family. She is a compassionate professional who took care of the details of arranging a tow for us. She went far beyond our expectations to address our needs."
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Barry Tharp

March 3, 2025

5  out of  5
rating by Barry Tharp
"I love every girl in there, they are all awesome."
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Maria Hesler

February 28, 2025

5  out of  5
rating by Maria Hesler
"Tianna helps me with our families insurance needs. Great customer service. Responds quickly when I have questions. We had our vehicle stolen recently and she made the process so much easier."
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Devin Budreau

February 28, 2025

5  out of  5
rating by Devin Budreau
"Tianna is always extremely helpful. Always willing to do whatever she can. Call her!"
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Brandy Summerfield

February 28, 2025

5  out of  5
rating by Brandy Summerfield
"Tianna did a wonderful job with getting our life insurance policy going. She was very quick and efficient which I truly appreciate it. She is very knowledgeable and made the process smooth and seamless. I highly recommend her and Chad’s office."
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Brock Sutter

February 28, 2025

5  out of  5
rating by Brock Sutter
"Tianna is always helpful with all my questions. I reach out to her frequently for my property polices and auto policies. She always responds in a timely matter with answers."
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Tonia Skees

February 28, 2025

5  out of  5
rating by Tonia Skees
"Carolyn has been overseeing my business and personal coverages for almost a decade now and I am 100% confident that she has our best interest in mind."
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Heather Vann

February 27, 2025

5  out of  5
rating by Heather Vann
"Carolyn (CJ ) was very helpful . She walked me through the steps of how to update my insurance and how to get better rate . I felt better after our conversation and gained tons of knowledge on why pricing was currently where it was at. Very greatful for my experience with her. There's not a lot of patient customer service out there . Carolyn was patient caring and kind."
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Carolyn C.J. O'Hair

February 26, 2025

5  out of  5
rating by Carolyn C.J. O'Hair
"We Love our Clients! Thank you everyone for the kind words!"
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Jo Coffin

February 26, 2025

5  out of  5
rating by Jo Coffin
"CJ Ohair was quick to help me transfer my car insurance to my new car. I have my house and car insurance thru this company"
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Jc Cummins

February 26, 2025

5  out of  5
rating by Jc Cummins
"My Agent is amazing."
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Shirley Christian

February 26, 2025

5  out of  5
rating by Shirley Christian
"State Farm is the best insurance company a person can get my experience with them & their expertise is awesome I am proud to be a member of the State Farm family"
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Jona McGaughey

February 26, 2025

5  out of  5
rating by Jona McGaughey
"Carolyn was super helpful and always pleasant. Thank you!"
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Jessica High

February 2, 2025

5  out of  5
rating by Jessica High
"Tianna is great!! She met me at the office on a Sunday to notarize a few papers for me!"
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S gert (Gert)

December 31, 2024

1  out of  5
rating by S gert (Gert)
"Worst experience with an auto insurance company in my life. Screwed me multiple times because they have ignorant people who don't know how to do their job. Called them after an accident on my main vehicle to switch my no fault on the vehicle I didn't drive to full coverage so I could use it again as my main vehicle, got in another accident and found it I wasn't covered! They had zero records of my call and nothing was done. Then find out my license is suspended because they never sent over the proof I was insured from the 1st accident. Then all of a sudden I go from paying $85 a month for both cars to over $300 for one. Then they have the audacity to tell me that even though the claim on the 2nd accident was denied because I wasn't covered when I thought I was, it drive my insurance up significantly! I cancelled at that moment and switched even though it costs me more, id rather pay a company I trust that will handle the basic job paperwork when needed. They screwed me a lifetime over and I will never use state farm again. You get what you pay for and cheaper isn't always better. I especially was not happy with the answer I got that it was too late to make any changes and I'm just out of luck."
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Usama Moustafa

December 7, 2024

5  out of  5
rating by Usama Moustafa
"I have had the best experience with this office. Tianna is wonderful and she goes above and beyond to get you the best insurance rates, I contacted her on a Sunday and she got me coverage on my new house as I was closing on the house on Monday and again I contacted her on a Saturday to get insurance on a new car and she went to the office to issue the insurance for me. If I could I would give her 10 ⭐️"
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Bev Fitzsimmons

October 4, 2024

5  out of  5
rating by Bev Fitzsimmons
"I was so nervous about switching insurance companies But the service was great The price was amazing !! I had been with my other company since 1988!! This last price increase at 25% sent me searching I had done nothing to cause the increase. Actually never had a claim That’s the thanks I get !! Thank you Kelsey for making this easy and actually fun 😂"
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Shelby Shahan

September 6, 2024

3  out of  5
rating by Shelby Shahan
"My agent tricked me, persistent about this drive safe, told me after i explained to her why i didnt want it, she claims no worries it wont cost you more you just wont get as much of the discount….WRONG ! Got jacked up about $200"
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Austin Budreau

July 23, 2024

5  out of  5
rating by Austin Budreau
"Chad and his team in Crawfordsville are second to none, great team to work with!"
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Sara Brock

March 17, 2024

5  out of  5
rating by Sara Brock
"Tianna Walbert at this location is amazing! She is so helpful, kind, caring & understanding of our situation and limitations. I can’t recommend her enough for all your needs. I can’t say enough great things"
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Jodie Wilson

March 15, 2024

5  out of  5
rating by Jodie Wilson
"I called ten minutes before the office closed because I needed proof of insurance for my daughter’s car in order to rent a moving truck in another state. It was emailed immediately. Disaster averted. Thank you so much!"